Q: How do I submit a Public Service Announcement?
A: You can CLICK HERE or go to the COMMUNITY Button on the main Navigation Bar.
Q: I signed up for the KRTY BACKSTAGE PASS, but don't seem to be receiving anything from you. How do I find out if anything has been sent to me?
A: Don't forget to check your "JUNK" folder. The SPAM filter has to be trained to recognize GOOD mail.
Q: You mention on the KRTY Website that concert tickets can only be purchased during normal business hours. What are KRTY's normal business hours?
A: 9AM-5PM, Monday thru Friday ONLY. The Business Office is NOT Open on Weekends.
Q: If I purchase Concert Tickets at KRTY, can I charge it to a credit card or write a check?
A: Sorry, NO. We can only accept CASH for transactions at the KRTY Business Office.
Q: If I Win Concert Tickets from KRTY, Can I pick them up right away?
A: Sometimes YES, sometimes NO. If the concert is within a few days, tickets should be available. If the concert is MONTHS Later, they should be available 2 weeks prior to the show.
Q: How would we find out about positions available or any other upcoming opportunities to apply for?
A: Click On ABOUT US and then on JOBS on the HOME Page.
Q: Where do I go to vote for the Tuesday On-Air Music Meeting new songs?
A: On the right side of the Mainpage, just below the Event Calendar. It's Re-Named "POLL."
Q: I like your radio station, but live outside of San Jose and can't get it on my radio. Do you have the option to listen on-line?
A: Click on "LISTEN LIVE" on the KRTY Homepage in the upper RIGHT CORNER or AT THE BOTTOM of any PAGE.
Q: I like KRTY but live outside of San Jose. My computer uses dial-up and KRTY doesn't stream right. Do I have any other listening options?
A: You can listen to KRTY on Comcast Digital Channel 970.
Q: I am having problems trying to connect when I hit the LISTEN LIVE button on your website. Can I connect any other way?
A: Yes, click on the Listen Live text link at the bottom of the website page.
Q: I have listened to the stream before but now it does not work. The player displays but no audio comes out, how can I fix it?
A: Clear cookies, temp files, and history. Do not use a bookmark, try using the links on the KRTY homepage.
Q: How can I listen to KRTY on my cell phone?
A: From KRTY homepage you can try the two links below the listen live button. Most phones can stream an MP3 format, but there is also a playlist format you can try. Not all phones have the ability to stream online. It is recommended you have an unlimited data plan with your provider standard rates apply.
Q: KRTY plays a Terry Clark song "I Wanna Do It All" where she sings "watch the A's play ball, I wanna do it all..." instead of the original "Yankees play ball." Is that version available from KRTY? Terry Clark's website does not have it.
A: Copyright laws do not allow us to share this song or any other song, sorry.
Q: I'm trying to print a Listener Appreciation Concert Pass but my option is to Save Image. What do I do?
A: Depending on your browser you can Right Click and Click PRINT or if you do not have that option, then PRINT the page instead.
Q: How come you guys don't have a Music playlist that I can look at on your website?
A: We do, On the Right Hand side near the bottom of the Mainpage!
Q: I found an error on the website. Who do I contact to let you guys know?
A:
Send the info to: krtywebguy@krty.com
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